Citizens Advice Croydon offers a generalist advice service across many aspects of law including welfare benefits, money and debt, housing, employment, immigration, relationships and family, consumer, tax and utilities, travel and transport, education, health and community care and other legal issues.
We offer services on the telephone – 0808 278 7960, by e-mail and online.
Adviceline is usually available 9am to 5pm, Monday to Friday – it’s not available on public holidays.
We are a charity, we were created to help our community at times of need. When we speak to you, we will take a holistic approach and tailor our advice to your particular needs and we will do our best to provide you with advice to help you. To give us the best opportunity of helping you, we ask that you contact us as soon as possible – don’t wait until the day before an important deadline.
When you first contact us, we will ask for your details and an assessor will discuss the issues and any immediate priorities. We may also ask you to send us copies of any relevant paperwork.
We will do our best to speak to you as soon as possible but demand for our services is high and you may have to wait a few days before we get back to you.
